To save your time and reach our support quickly, please follow below steps:

 1.After click the item you are looking for, select size and fill in name, number, material, then click Add to Cart. Review the items in your shopping cart. Enter coupons or discount codes if you have any.Contact Us Here

 2.When you are ready, click Proceed to Checkout. Choose your check out method as guest or registered customer(registered customers can log in from the right page). Click Continue and you will be transferred to the payment page. Please indicate the destination for the product, the method of payment and the billing address. Review your order information.

 3.You may edit your address and payment information.Select "Process Order" to complete checkout. Do not forget to keep the order information in a secure place in case that you may need to check your order status.

If you are a registered member of our website, you may track your order using the "Order Inquiry" link. Or, our Customer Service can help you track your order. And when we get the tracking number from the express company, we also can send it and the tracking link to track the parcel's status.

Of course, after your order is shipped, you will receive an email in your mail, which contains the tracking number, and you can use tracking number to check the latest status of your order on this page.

Typically, it takes about 7-9 business days to prepare your order, and shipping time is 8-10 business days. If your order choose Expedited shipping,the production time of the jersey is 5-7 business days, the shipping time is 3-5 business days.

Receiving Time=Production Time+ Shipping Time.

If you need to know more about the production time and delivery time of your order, you can check it on this page Or contact us by email support@higoidea.com

We are proud to use DHL/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending on where the order is going.

Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy here.

Our personalized jerseys cannot be returned unless it is defective or damaged. Please refer to our Shipping & Refund Policy on Damaged/Misprinted Items or please contact our customer service for help.

Bulk order has three payment methods.

The first one is for you to choose a jersey that you like, fill in the customization information and corresponding size, add the jerseys one by one to the shopping cart. Then make the final payment together.

The second option is for you to send me a link of the product you like, send me the table of order information together, and I will send you an invoice link or email for your payment.

The third way is for you to choose a jersey that you like, choose a size and customization information, then choose a few pieces according to the quantity you need, and make the payment directly. After the payment is successful, tell me the order number and the customization information and size corresponding to each jersey, and I will make and ship the jerseys for you according to your requirements.

Please contact us and tell us what's your idea. We would be happy to send you a free mock-up of your design and a modest price quote based on exactly what you want.

Yes, we offer blank versions of the jersey without any branding or logos. You can select the blank option when making your purchase.

To find a jersey in a specific color, you can use our website's color filter or browse through our color categories. This will help you easily identify and select the color you desire.

Of course, we provide customization options for logo placement. You can choose to have the logo positioned in various locations on the jersey, according to your preferences. Simply specify your preferred logo placement during the customization process.

Regrettably, we are unable to incorporate the team logo or team name onto the clothing you desire, citing intellectual property and trademark considerations.

Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy here.

Stitches, also known as embroidery, involve sewing the design or logo onto the jersey using a needle and thread. This method creates a textured, raised effect on the jersey, with the design appearing as if it is woven into the fabric. Stitches are typically more durable than printing and can withstand multiple washes without fading or peeling.

Printing involves applying the design or logo onto the jersey using ink or pigment. This method creates a flat, smooth effect on the jersey, with the design appearing as if it is printed onto the surface of the fabric. Printing can produce more intricate designs with a wider range of colors.

Since your personalized jerseys are one-of-a-kind and made just for you, a $20 customization fee per item is included in your purchase.

lf you would like to change or cancel your order, please send us an email with your order number and the reason of the cancellation, and we will try to retrieve it back.

You can refer to Size Guide.

We have added a Size Chart to the product details page(below the prices), you can compare it with the Size Chart when you make your next purchase. If you have any questions, you can find our contact information in contact us, thank you for your trust and support.

We are proud to use DHL/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending on where the order is going.

After placing your order, you may not change your shipping from domestic to international and vice versa.

Please choose expedited shipping when you place your order, and contact us as soon as you place the order, we will arrange expedited production for you, and will ship your order by DHL once your order is ready.

Any questions, please feel free to contact us.

Our personalized jerseys cannot be returned unless it is defective or damaged. Please refer to our Shipping & Refund Policy on Damaged/Misprinted Items or please contact our customer service for help.

Higoidea values its customers and respects their privacy.

We only collect customer information to improve your shopping experience and to communicate with you about our products, services, and promotions.

We do not sell or rent your personal information to third parties.

All promotional e-mails that we send have an easy unsubscribe feature that allows you to be permanently removed from future mailings.

Protecting the safety of your credit card information is extremely important to us. We use secure technology to protect the security of your credit card information as it is transmitted to us.

As well our site is tested daily by an industry leader for possible threats of identity theft, viruses, spyware, and other online threats.

As an added security feature, we do not store your credit card data on our servers once the transaction is completed, so your card is not at risk of being stolen by a hacker accessing our servers.

It's available through PayPal/Stripe( visa, MasterCard, American Express, Google pay, Apple pay, etc). If you meet any payment issues when you order, please feel free to contact with our Customer Service, thanks.

We only receive the product price. The extra money may be charged by the bank as the bank fee. Hope you can understand. Note: Since there is exchange conversion, cross-border fees (Charged by issuing bank) and etc., there is a difference between the actual charge and transaction amount, and the proportion will be depending on the bank.